Frequently Asked Questions

Everything you need to know about our nautical-inspired fashion.

What materials are used in Knot & Rope accessories?

We use premium, marine-grade nylon ropes and stainless steel hardware to ensure every piece is both stylish and durable enough for coastal living.

How do I determine my correct bracelet size?

Measure your wrist with a flexible tape measure or string, then add half an inch for a comfortable fit. Please refer to our Size Guide for detailed instructions.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-5 business days, while international shipping can take 7-14 days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please visit our Returns Portal to start a request.

Are your products water-resistant?

Yes, our rope-based jewelry is designed to be water-resistant. However, we recommend rinsing with fresh water after exposure to salt water to maintain the hardware's shine.

Can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.